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Shipping & Returns

At Pottery Mountain we take great pride in the quality and craftmanship of our products. 

Return Policy:

If you are dissatisfied with a product, you may exchange your item for store credit equal to the original purchase price within 15 days of original purchase date.

If damaged upon arrival, you have the right to refuse the order.Customer is responsible for returned shipping unless the delivery was denied.

We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear.

 

Questions?

If you have any questions please use our contact form here.